Surface Support Portal with FAQ
Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.
Yes, organizations are encouraged to start using the Surface Support Portal (SSP) immediately.
To access the SSP, you need to have a tenant and at least one M365 admin center account. You can find it by navigating to admin.microsoft.com > Support > Surface Support Portal.
If you don’t have a tenant, you can create one at no cost. Step-by-step instructions for tenant creation are available in the support resources.
Surface Support Portal with FAQ
published by Network Architects
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We have been in business for over 20 years, serving clients in Seattle, Bellevue, and throughout the Puget Sound. We provide world-class technology management services for a fraction of the cost of hiring an IT department. Plus we get to know our clients, offering personalized service to meet your individual business and technology needs.
When you work with Network Architects, you get the full depth and breadth of our professional expertise in all sectors of the economy. Our staff of certified engineers and technical experts comes from multiple industries, including the financial sector, telecommunications, sales, and small and mid-sized business operations. Our team has also handled the data and network security for Fortune 500 corporations, high-net-worth individuals as well as colleges and universities.
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